Delivery & Returns
Updated Delivery Information (COVID-19)
Due to these unprecedented times, some customers may experience longer wait times for deliveries from our store.
We thank you for your patience. Please contact our head office on Toll-free on 1800 237 646, if you have any concerns.
Direct to Your Door Deliveries
- Once payment has been received and processed, your purchase will be shipped to your nominated address.
- This may take up to 7 days depending on your location.
- Delivery must be signed for.
Your satisfaction is important to us!
BERNINA Australia is partnered with an independent network of authorised BERNINA dealerships. All After Sales Service including Return & Refund, Warranty work and Support will be handled by BERNINA Australia or one of our the authorised BERNINA/bernette dealerships.
Please contact our head office on Toll-free on 1800 237 646, if you have any concerns.